Once the SmartSense service and view have been installed, data collection can begin. To capture bundles both for support case troubleshooting and SmartSense analysis, the SmartSense View will be used. To access the SmartSense View, click on the icon and choose SmartSense View. The SmartSense View will display capture options based on intent: SmartSense Analysis or Support Case Troubleshooting. In either case, clicking the Capture button will trigger Ambari Agents on each node to invoke the HST Agent to capture specific data. Once HST Agents complete their capture and report data back to the HST Server, the completed bundle will be available in the bundles list for download, or will be automatically uploaded to the SmartSense Gateway if configured.

SmartSense Analysis Bundles: These bundles include configuration, and metrics only for all services deployed and all hosts in the cluster. These bundles are anonymized, and encrypted by default and used to produce recommendations to improve cluster performance, operations, and security.

Support Case Troubleshooting Bundles: These bundles include configuration, metrics, and logs for selected services and hosts and used to aid in troubleshooting support cases with Hortonworks Support Engineers.